Terms of service

1. Agreeing to these terms

Slypway is provided by Slypway Inc. (Slypway, we, us). By creating an account, accessing the canvas, or otherwise using Slypway, you agree to these terms. If you are accepting on behalf of an agency, MGA, or other organization, you confirm you have the authority to bind that organization, and you is read as that organization.

2. What Slypway is

Slypway turns a program's rating, rules, wordings and documents into a working program on the canvas: rating, referral rules, a storefront, documents, and reporting. Slypway is a software platform. We are not an insurer, broker, or MGA, and we do not make underwriting or compliance decisions on your behalf. Max, the assistant inside Slypway, drafts and proposes; your review and publication decide what goes live.

3. Your account

You are responsible for everything that happens under your account and for keeping your login credentials secure. Each login is for one person; let us know if your team needs more seats rather than sharing a login. You must hold any licence your jurisdiction requires to sell the products you build on Slypway. You must give us a real name and a working email to open an account.

4. Acceptable use

Use Slypway for your own agency, MGA, or brokerage. Do not resell, sublicense, or share access to Slypway with anyone outside your organization. Do not reverse engineer the platform, attempt to build a competing product from it, or use it in a way that disrupts the service for other clients. Do not upload unlawful content or data you do not have the right to use.

5. Trial access

If you start on a trial, some features may be limited. If a trial is not converted to a paid plan, data created during the trial is deleted after 30 days. Converting to a paid plan keeps your data.

6. Fees and payment

Fees are set out in your subscription order and current pricing is published at slypway.com/pricing. Charges begin when your trial ends or when you choose a paid plan. We will give you 30 days notice of a price change on your plan. [Gap: refund and proration terms for upgrades, downgrades, and cancellations have not been confirmed and are not stated here.]

7. Your data

You own the data you put into Slypway: your rates, rules, wordings, and program data. You give us permission to use, store, and process that data solely to run the service for you. We will not disclose it except where the law requires, or where you ask us to. [Gap: a specific data retention period after account closure has not been confirmed.]

8. Our intellectual property

Slypway, the canvas, and the underlying software belong to Slypway. These terms do not transfer any ownership of the platform to you. You keep ownership of your own program content.

9. API access

Where we provide API access, use it within the limits we publish. We can suspend API access that is excessive or abusive. The API is provided as is, and we are not liable for changes to it or for periods when it is unavailable.

10. Ending your account

You can cancel at any time by emailing hello@slypway.com. We aim to action cancellations within one business day. We may suspend or end an account that breaks these terms, and where reasonable we will try to tell you first. [Gap: whether a notice period or cure period applies before suspension for breach has not been confirmed.]

11. No warranty

Slypway is provided as is and as available. We do not guarantee the service will be uninterrupted or error free, and nothing Max or Slypway produces is insurance, legal, or actuarial advice. The judgment and the compliance decisions on anything you publish remain yours.

12. Limits on liability

Neither party is liable to the other for indirect, incidental, or consequential damages. Our total liability to you under these terms is capped at the fees you paid us in the 12 months before the claim.

13. Changes to these terms

We may update these terms from time to time. The current version is always posted at slypway.com/terms. If you keep using Slypway after a change takes effect, that counts as accepting it.

14. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there.

15. Contact

Questions about these terms: hello@slypway.com.